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What: Amazing Thailand (Restaurant)
Where: 3024 Hennepin Ave. S., Minneapolis
Rating: 2
Non-Quantifiable Rating: Service Fail.
I feel really bad giving this two points - I'm not really a two point kinda gal. However, I had a truly obnoxious experience at Amazing Thailand, and there are soooo many ridiculously good Thai restaurants in Minneapolis that I feel like life's too short to NOT have a one-strike-and-you're-out policy on Thai food around here.
I ordered take-out from Amazing Thailand (call-ahead) and then walked the mile or so down to the restaurant. I waited for another 30 minutes or so once I got there which seemed like an awfully long time, but I enjoyed snickering at the tacky, trinkety decor in the meantime (points added for good lighting, though). After I got my food home, I discovered that my pad thai with extra tofu was instead laden with piles of chicken (my fault for not checking at the restaurant).
Since I'm a vegetarian and have no dog to donate the chicken to, I called to ask if I could please have a replacement dish and they said a new one would be ready by the time I got back. You guessed it, I was in for another 30 minute wait at the restaurant. This time I was not so patient. They handed me a new dish which I checked there, and it was vegetarian all right (this time they just forgot the tofu altogether) and it was cold. I didn't want to wait around for another 30 minutes so I asked if I could get some kind of refund (which is very out of character for me - it must have been the hunger making me crabby). Another 15 minute wait produced a hand-written, barely legible coupon for "buy one entree, get a second one 25% off" that -- no joke -- expired in two weeks. Sweet. So in case I have a hankering in the next two weeks for TWO cold and/or meat-laden entrees, I can get a buck or two off one of them. Scoooooore.
Perhaps the food is actually phenomenal. I will probably never find out.
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